Frequently Asked Questions

General Salon Questions

Yes, walk-ins are welcomed.

Hair should be detangled – you do not have to come pre washed for your appointment. Hair is provided unless you choose to provide your own hair.

Yes. Hair is included unless discussed otherwise.

Typically 4-8weeks depending on size, hair type and your maintenance routine.

Yes, we offer kid-friendly styles. Please make sure your child’s hair is detangled for an appointment.

Esthetics + Skincare

Our Signature Facial or Hydrafacial Express is perfect for first-time clients. Your esthetician will customize based on your skin needs.

Preferably no makeup.

We recommend facials every 4–6 weeks for best results. Consider joining one of our membership packages for consistent glowing skin.

Yes. We provide targeted skincare solutions including Hydrafacials, chemical peels, and customized routines.

Booking + Policies

Yes. A small deposit is required to secure your appointment. This goes toward your final balance.

We require 24–48 hours notice for cancellations or rescheduling.
Last-minute cancellations/no-shows lose their deposit..

We offer a 15-minute grace period. After that, your appointment may need to be rescheduled to protect other clients’ time.

All sales and deposits are final. If you are unhappy with your service, please notify us within 24 hours and we will make it right.

Membership

Each membership renews monthly and includes access to signature services, discounts, and community events.

No long-term contract. You can cancel anytime with a 30-day notice.

Yes — you can pause once every 6 months if needed.

Memberships are non-transferable and designed for individual use.

Community Events

No. Our events are open to all women, though members receive early access + special pricing.

Networking nights, beauty workshops, self-care experiences, vision board parties, business meetups, and more.

Payments + Additional Info

We accept cards, Apple Pay, and Afterpay depending on the service.

Yes — digital gift cards are available and can be used for any service or membership.